What happens if my order is delayed?
We aim to hit our standard 2-3 working day production window on every order, but if something's running behind, we'll keep you updated rather than leave you guessing.
Common causes of delay
- A proof waiting on your approval - production can't start until it's confirmed
- An artwork issue that needs resolving first
- Exceptionally high order volumes at busy periods
What to do if you're concerned
Get in touch and we'll check your order's status and let you know exactly where things stand.
Quick summary
- We aim for 2-3 working days production on every order
- Most delays come from a proof awaiting approval
- Contact us any time to check on your order's status
